PRIVACY POLICY

Silva Kitchen and Bakery is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us.

WHO ARE WE

Silva Kitchen and Bakery

We are a UK-based business. For any questions about this policy or your personal data, please contact us using the details provided on our website.

INFORMATION WE COLLECT

We may collect personal information that you choose to provide, such as your name, email address, phone number and any information included in messages sent via contact forms or email.

We may also collect limited technical information automatically, such as IP address, browser type, device information and pages visited, to help us understand how the website is used.

HOW WE USE YOUR INFORMATION

We use your information to respond to enquiries, provide information about our products, services, events or catering, manage bookings or orders where applicable, and improve our website and services.

We do not sell or rent your personal data to third parties.

LEGAL BASIS FOR PROCESSING

Under UK GDPR, we process personal data on the basis of consent, contractual necessity where relevant, and our legitimate interests in operating and improving our business.

COOKIES

Our website may use cookies or similar technologies to ensure it functions properly and to understand how visitors use the site. You can manage or disable cookies through your browser settings.

SHARING YOUR DATA

We may share your data with trusted service providers such as website hosting, email or analytics providers, only where necessary and only under appropriate data protection obligations. We do not share data for marketing purposes.

DATA RETENTION

We retain personal data only for as long as necessary to respond to enquiries, meet legal or accounting obligations, or for other legitimate business purposes.

YOUR RIGHTS

You have the right to request access to your personal data, request correction or deletion, object to or restrict processing, and withdraw consent at any time where consent is the basis for processing.

You also have the right to lodge a complaint with the Information Commissioner’s Office, the UK data protection authority.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Last updated: January 2026